Shipping - Return
🛡️ Warranty and Return Policy (30 Days)
At Car Part Mall, we value your trust. Here are the steps to exercise your warranty or make a return:
1. 📅 Warranty Validity
The warranty is valid for 30 days and begins counting from the date of purchase.
2. ↩️ To Initiate a Return
Contact us: Send an email to support@carpartmall.com or use our support chat.
Provide Information: It is essential that you include your Order Number, as well as the First and Last Name of the person who made the purchase.
Customer Shipping: The cost of returning the part is the customer's responsibility. This is the address to make the return: 7943 Howell Dr Westerville , OH 43081 Phone (614) 316-3716
Shipping Confirmation: Once you ship the part, please send us the label or tracking number so we can monitor its arrival.
3. 💸 Refund Process and Timeframe
Upon receiving the part, the We will verify the warranty claim.
Once approved, we will process your refund.
The refund will appear on your original payment method and may take up to two business days to complete due to banking procedures.